Privacy notice

Important: This is a starting template, not legal advice. Safe Homes must confirm its responsible-party details, lawful purposes, retention periods, operator contracts, data-subject request process and cookie/analytics configuration with a POPIA professional before publication.

Information we may receive

When you contact Safe Homes, you may provide your name, phone number, email address, suburb, property type and details about an installation or repair enquiry. Please do not send passwords, alarm codes, gate PINs or other sensitive access credentials.

Why information is used

Information is used to respond to enquiries, prepare quotations, arrange site assessments and provide requested services. Confirm the lawful basis and exact purposes for each processing activity before publishing this notice.

WhatsApp and third-party services

If you choose to open WhatsApp, your message is handled by WhatsApp under its own terms and privacy practices. Website hosting, analytics, advertising and form providers may also process information where configured. List the actual providers and safeguards here.

Retention and security

Safe Homes should document how long enquiry and customer records are retained, who can access them and the technical/organisational measures used to protect them.

Your rights and contact

For privacy questions or requests, contact info@safehomes.co.za or write to Safe Homes, Tasco St, Kuils River, Cape Town, 7580. Add the verified Information Officer details and the process for complaints or requests before this notice goes live.

Last reviewed: draft 1 November 2026.