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DStv & OpenView service

DStv and OpenView Call-Out Service in Cape Town

When the picture drops, channels go missing or an error code appears, a technician can find the fault on site. Service calls start from R450, and the final price depends on the fault and the site.

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Example of a DStv Explora decoder - DStv and OpenView Call-Out Service in Cape Town
Starting price

From R450

Service calls, dish alignment and relocation. The final price depends on the fault and the site.

Experience

Installing since 2010

DStv and OpenView installations across Greater Cape Town.

Approved

OpenView approved · DStv accredited

Installations done to the provider's requirements.

Warranty

1-year equipment warranty

New equipment: 1 year. Installations and services: 3-month workmanship warranty.

What we look at

Faults we attend to

We check the whole path from dish to TV rather than guessing at one part.

  • No signal and E48-32
  • E143 and other communication errors
  • Pixelation, freezing and intermittent signal
  • Missing channels or a decoder that will not start
  • Dish, LNB, cable and connector faults
  • Extra TV points and ExtraView problems
Before you book

What to send us

A few details help us arrive prepared.

  • The decoder model and the exact error code
  • When the fault started and whether anything changed, like a storm or a move
  • Photos of the dish and the back of the decoder
  • Your suburb and a phone number
Common questions
How much is a call-out?

Service calls start from R450. Parts and extra work are quoted before they are done.

Is the work guaranteed?

Installations and services carry a 3-month workmanship warranty. New equipment carries a 1-year warranty.

Do you attend OpenView faults?

Yes, we service both DStv and OpenView systems across Cape Town.

How do I book?

Send us a WhatsApp message on 082 396 9679 or use the quote form on this site.

Need this sorted?

Send Safe Homes your suburb, decoder model and a photo, and we will get back to you.

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