SAFE HOMESDStv Decoders We Install: Explora Ultra, 3B Explora and 10S Z
A decoder only works as well as the dish, LNB and cabling behind it. Before we install or replace one, we check that your existing equipment is compatible with the model you have or plan to buy.
Installing since 2010
DStv and OpenView installations across Greater Cape Town.
OpenView approved · DStv accredited
Installations done to the provider's requirements.
1-year equipment warranty
New equipment: 1 year. Installations and services: 3-month workmanship warranty.
Explora Ultra, 3B Explora and 10S Z
We install and set up each of these. Connections, hard drive behaviour and signal requirements differ between models, so we confirm them for your system.
- Explora Ultra: check dish, LNB and cabling compatibility, plus any network connection you want to use
- 3B Explora: confirm the signal feed and the TV connection before setup
- 10S Z: confirm compatibility with the existing dish, cabling and TV points
Before and after installation
The same checks apply to every model.
- Dish condition, position and LNB type
- Cable quality and the number of feeds the decoder needs
- Number of TV points and whether ExtraView is wanted
- Hard drive and software messages after first start
- Signal quality and channel scan on every connected TV
Can you install a decoder I already bought?
Yes. Send us the model and a photo of your current dish so we can confirm what is needed.
Will my old dish work with a new decoder?
Often it can be reused after checking, but the dish, LNB and cabling must suit the decoder.
What if my decoder shows a hard drive message?
Take a photo of the message and send it to us. We can advise whether it needs a technician.
Is the decoder covered by a warranty?
New equipment carries a 1-year warranty and installation work a 3-month workmanship warranty.
Need this sorted?
Send Safe Homes your suburb, decoder model and a photo, and we will get back to you.